SUNCA Co., Ltd. (“SUNCA”, “we”, “us”, or “our”) respects and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, and protect your personal data when you browse our website, submit an inquiry, or otherwise contact us.
1. Scope
This Policy applies to your use of SUNCA’s official website and online services. Our website may contain links to third-party websites whose privacy practices are not governed by this Policy; we are not responsible for their content or privacy measures.
2. Information We Collect
- Information you provide: your name, company, email address, phone number, country/region, and the content of your message when you contact us through our inquiry, quotation, or custom-request forms.
- Information collected automatically: your IP address, browser type, device information, pages visited, and time spent, collected via cookies and similar technologies.
3. Purpose and Use
- To respond to your inquiries, quotations, custom requests, and technical questions.
- To provide products, catalogs, technical documentation, and after-sales support.
- To improve our website content, user experience, and service quality.
- To send you product or business information you have requested, where permitted by law.
We use your personal data only as necessary for the purposes above and will not use it for unrelated purposes.
4. Cookies and Tracking
This website uses cookies to keep the site functioning properly, remember your language preference, and analyze traffic. You may refuse or delete cookies through your browser settings, although some site features may not work as intended.
5. Sharing and Disclosure
We do not sell, rent, or improperly disclose your personal data to third parties. We may share necessary data only in the following cases:
- With partners who assist our operations (such as IT system maintenance) to provide the services you request, subject to confidentiality obligations.
- To comply with applicable laws or requests from competent authorities or judicial bodies.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes of collection. After the retention period or upon your request for deletion, we will delete or anonymize it in accordance with the law, unless otherwise required by law.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, damage, or disclosure.
8. Your Rights
Subject to applicable data protection laws, you may request to access, review, or obtain a copy of your personal data; request correction or supplementation; request that we stop collecting, processing, or using it; and request its deletion. To exercise these rights, please contact us using the details below.
9. Changes to This Policy
We may revise this Policy at any time due to business needs or changes in law, and will post the updated version on this website without separate individual notice. We recommend reviewing this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please reach us through the “Contact” page on this website.
Last updated: June 2026